Privacy Policy

Who are we? 

We’re Websamp (“We” “Our” “Us” or “Websamp”). We’re a part of the Continuum Insights. 

Websamp is an online market research company that champions market research and technology. When you sign up on our tool, you can be rest assured of your data security. All the survey responses are completely anonymous and no personal information is shared with our clients. 

Websamp with whom you registered with as a member is the controller and responsible for your personal data.

We care our data protection and have dedicated team that is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, you can fill our contact form on the contact page.

This privacy notice does not apply where you have agreed to participate in surveys administered by third parties. In these situations, Websamp is not the sponsor of the survey and the technologies/media of those surveys and the survey results or survey data are and will be controlled by the sponsor of those surveys. Please refer to the relevant sponsor’s privacy policy to learn more about those sponsor’s privacy practices.

 

Our Privacy Commitment

Personal Information is key and we value you sharing that with us and we honour that trust. This privacy notice will guide you in detail about our processes of how we collect, use, share and secure personal data you provide on our website, when you sing up to become our member and participate in surveys and/or research studies ("surveys”) that we conduct for, and on behalf of our clients. This section will also explain your privacy rights and how laws that are applicable to you may protect you and is intended to supplement other notices and privacy policies and not to override them.

The sign up, use of and access to your membership and use of our technology and tools (“Services”) is subject to this privacy notice. 

Additionally, this privacy notice is provided in stacked format, so that you access different sections and get more details. We also request you to refer to our Glossary section to understand the meaning of unfamiliar terms used in this privacy notice. 

FAQS

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

We define personal data as the information provided by you from which you can be identified. We don’t include data where the identity has been removed (i.e. anonymous data).

Depending upon on the requirement of the survey, we may collect, use, store and transfer various kinds of personal data responding to you which can be grouped together as mentioned below - 

  • Identify Data - Names, Date of Birth, Marital Status, Gender, Panelist Id and Username
  • Contact Data - Email Address and Mobile Number
  • Special categories of personal data – Ethnic/Racial origin, Health, Genetics, Political opinion, religion, sexual orientation and sex life.
  • Demographic/Profile data – interests, preferences, feedback and survey responses and including, but not limited to; age, marital status, gender, birthday, household size, income, education and employment status.
  1. Technical data includes internet protocol (IP) addresses, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  2. Pseudonymised data are identifiable data as unique identifiers e.g. panellist ID’s or Technical data are used, however direct identifiers, such as; name and Contact data are removed. 

 

Member Info

When you sign up to our website (“Member”), you will be able to participate in the our surveys. You would be required to complete registration via our website. 

 

Non Member Info

In a situation that you’re not registered (“Non Member”), but you intend to take the surveys, you would need to provide your details. We will be only preserving your email address, gender, age information, machine ID and IP address. We do this so we may be able to 

  • contact you for your rewards.  
  • to match you against the survey you are taking; and
  • improve the user experience.  

Under no other circumstances, we will contact you. 

 

Public Forums and Blogs

Our website believes in transparency and we provide public access to our blogs and community forums. We’d like to keep you aware that any information that you may provide in the public sections may be read, collected and used by others who would also have access to them. 


As part of our website experience, we love to highlight testimonials of satisfied members on our website. The same will be done with your consent and will be only posted once you give us a go ahead. The same can be update and or delete upon your request through our contact section. 

Personal data you choose to make public on different sections of our website, in community forums can be read, collected, stored and/or used by other users and could be used to send you unsolicited messages.

As a part of our effort to keep your data secure,we strongly discourage you from disclosing any of your personal data in any of public forums and community sections. We won’t be able to guarantee that third parties with whom you share your personal data via community forums will be kept secure and confidential. Please be aware that we are not responsible for the personal data you choose to submit or make public. 

In addition, we are not responsible for the content you publicly post on the site that can be found via web-based search engines. 

 

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU AND HOW DO WE USE YOUR PERSONAL DATA? 

Personal Data is explained in the table below in detail. Be rest assured that none of your personal data will be used for any kind of  modelling, analytical or data matching purposes, other than the reasons we state in the table. 

When there are third parties involved, we ensure that your data is kept secure, confidential and erased in accordance with our data retention and destruction policies as set out in our Panellist Privacy Notice.

We follow the rules and legal guidelines set by the law making authorities as per the operating countries pertaining to personal data usage. These legal bases are listed as follows and we may use more than one lawful basis when processing your personal data.

Consent – In certain cases, we collect and process your personal data with your consent e.g. when you participate in surveys, we will ask you if you wish to participate.

 Contractual obligations – In some circumstances, we need to process your personal data to comply with a contractual obligation e.g. when we use your personal data to send you your rewards.

 Legal compliance – If the law requires us to, we may need to collect and process your personal data in response to lawful requests by public authorities or if e.g. we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud or breaches of our site terms, or to respond to a government request.

 Legitimate interest – means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

 

 

Activity 

Purpose 

Data

Your Membership

To register and process your application to be a Member

(a) Identity data

(b) Contact

(e) Technical Data

(f) Pseudonymised data (panellist ID)

 

To manage our relationship with you, which will include:

  • Processing and delivering your points or rewards, exchange your points for vouchers/coupons and entering you in for prize draws/sweepstakes, including sharing your personal data with trusted third-party vendors to provide you with incentives on our behalf;
  • Notifying you about changes to our terms or privacy policy;
  • Asking you to leave a review or inviting you to take a survey; or
  • For any other reason connected with your Membership.

(a) Identity

(b) Contact

(d) Demographic/Profile

(e) Technical data

(f) Pseudonmyised data (panellist ID)

Market research surveys

  • We will ask you to participate in and provide feedback via surveys, including you telling us about your preferences and consumer needs. This may also include analysing your behaviour in different ways and for different purposes, but only provided such uses are for market research.
  • We may with your consent via a survey ask you to disclose certain Special Categories of Personal data, but only if relevant to that survey and as may be allowed under applicable law.

(a) Identity

(b) Contact

(c) Special Categories of Personal Data.

(d) Demographic/Profile

(e) Technical data

(f) Pseudonmyised data (panellist ID)

Scientific research/Safety monitoring (Pharmacovigilance Adverse Events Reporting)

We may ask you to participate in surveys for clients who are from a variety of types of organisations such as; public health organisations, commercial or charity organisations or academics from universities, etc and may be conducted using a variety of methods.

(a) Identity

(b) Contact

(c) Special Categories of personal data (health, e.g. disease, condition, treatment, consumer products and adverse events.

(d) Demographic/Profile

Mobile Device surveys and usage

We use a mobile app, which may in the future with your permission, include location-based geo fencing. If you agree to download and use our mobile application on your mobile phone, tablet or pc (device), we collect the following information:


  • for administering the site, tracking users’ movements around the site and the Internet. We use mobile analytics software to allow us to better understand the functionality of our mobile app on your device. This software may record information such as how often you use the app, the events that occur within the app, aggregated usage, performance data, and where the app was downloaded from;
  • for quality checking, fraud or other legal reasons we refer to in this privacy notice;
  • Technical data and Demographic/Profile data are collected when you sign up to use our Mobile app and via the surveys you undertake. We use this data for data matching and enriching purposes and in ad-effectiveness campaigns for our clients;
  • to gather demographic information about our user base as a whole, including for example, more generally for analysing trends of marketing research studies. Our clients may combine those information with those of others to produce “aggregated” reports. They may also create scientific reports based upon modelled information. “Modelled information” is data developed based upon demographic and behavioural characteristics (like your gender, age, and preferences) to predict what people with similar or matching characteristics would watch or buy. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

(d) Demographic/Profile data

(e) Technical data (collected automatically - system and performance information on the type of device you use, operating system version, device identifier and hardware usage statistics such as CPU and app version and Geo-location)

(f) Pseudonymised data

Profiling

We may use your Demographic/Profile data for profiling purposes and (if you previously gave us your ethnicity/racial profile), we may also use those information for profiling purposes, provided this is permitted under local law. This means we will match you with appropriate surveys to see if you qualify for particular surveys. Your birth date is automatically updated so that we may ensure we select individuals, based on their age as may be required for the relevant survey.

(c) Special Categories of personal data (Ethnicity/Racial profile)

(d) Demographic/Profile

Data matching and enrichment

We may from time to time share some of your personal data with select and trusted third party processors. Those parties may append analytics or demographics data they previously collected about you, which may be public sources (e.g. property ownership) and/or or private sources (e.g. subscriber lists or retail purchases, with whom you have an account). We will only share your Identity and Contact data with your prior consent, which may be as part of a survey, or an invitation to participate in such programs.

We may also use your Pseudonymised data and/or Demographic/Profile data to add to existing anonymous data sets or create new ones.

We use them so we can enrich the data we hold about you to improve your panel profile, your panel Membership experience and to ensure you are selected for relevant surveys.

a) Identity

(b) Contact

(d) Demographic/Profile data

(e) Technical data (e.g. IP address, ADID’s, browser and device information (incl. Mobile Device ID’s, App Technical data, usage, performance, data and location data))

(f) Pseudonymised data

Ad-Effectiveness campaigns & look-a-likes

  • To measure ad-effectiveness and/or to create ‘look-a-like’ groups that have common Demographics/Profile data (or interests). Our clients then find people who are similar to those groups and use that information in a way that reaches new potential consumers and so helps them improve their advertising targeting and their online advertising models.
  • We may share your unique panellist ID (UID) with our clients, who may write, set or read cookies or use other Technical data about you from multiple locations, including our own servers or systems. If you participate, your UID will be stored or associated with those Technical data to allow us and/or our clients to conduct online ad-effectiveness campaigns, track your visits to websites, use your Demographic/Profile data to create look-a-like segments and/or gain other online insights about you. If you have interacted with the online ad or promotion, our client will send your UID and the specific survey to us and we may provide you with the opportunity to complete the survey. We will not transfer any Identity or Contact data to our clients unless we have first received your consent and no third parties may contact you or use your data for any other purpose.

(b) Contact data (email address)

(d) Demographic/Profile data

(e) Technical data (UID, setting cookies

(f) Pseudonymised data

Ad exposure and measurement

We may match your personal data against our clients or trusted partners information to determine if you use any of their products or services and/or if you have been exposed to any of their advertisements. This helps our clients understand more about consumers behaviour when ads are displayed to them.


We will not transfer any Identity or Contact data to third parties unless we have first received your consent and no third parties may contact you or use your data for any other purpose.

a) Identity (UID)

(b) Contact (email address)

(d) Demographic/Profile

(e) Technical data

(f) Pseudonmyised data

Legal/public authority disclosure

Though we make every effort to preserve your privacy, we may be required to disclose your personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; or to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud or breaches of our site terms, or to respond to a government request.

(a) Identity

(b) Contact

(d) Demographic/Profile

(e) Technical data

(f) Pseudonmyised data

Fraudulent and quality checking

We use multiple Technology data for quality control, validation, and fraud detection and prevention purposes, including assisting us in ensuring the integrity of survey results. Please see the section entitled ‘What other tracking technologies do we use for surveys you participate in and for other purposes?’ for more on this.

(e) Technical data

(f) Pseudonymised data

 

Do we share your personal data with anyone? 

As part of our offices across the country, our team members may access or use your personal data for the purposes set out in table above and/or to carry out our regular business activities, such as to provide, maintain and personalise our sites and services, to communicate with you, and to accomplish our legitimate business purposes, pursuant to contractual safeguards.

As a standard procedure, we collect data in the form of inputs from our surveys that are provided to our clients either in anonymised and aggregated form or in pseudonymised form. In case the results in anonymised and aggregated form, include information about groups of individuals and not on an individual level . If a scenario comes up where the the results in pseudonymised form, the results will be on an individual basis, using unique identifiers, such as your assigned panellist ID, but will not include your Identity data or Contact data.

 

We only provide contact or identity data to our clients in specific surveys for the purposes of research only. As an organization, we would never provide such data to our clients unless we have first received your consent and confirmed with them that their use is in accordance with applicable law and market research codes of practice.

 

From time to time we may engage third parties to issue you with cheques or processing the delivery of your rewards and /or other third parties for the purposes of those parties providing us or our clients with services such as; data processing or analytics services or to append data they previously collected about you. Such third parties are not allowed to use your personal data for any other reason and we enter into contracts with those third parties to ensure your personal data is kept secure and erased in accordance with our data retention and destruction policies.

At times, Websamp may use  third-party software for email list management and email distribution omay use third party list management. These companies are thoroughly checked and authorized to use your personal data only as necessary to provide these services to us, pursuant to written instructions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.

 

 We make a concerted effort  to preserve your privacy, we may be required to disclose your personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. 

Additionally, we may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud or breaches of our site terms, or to respond to a government request.

 

Please see the table above for more on these uses.

 

Does Websamp transfer your personal data to other countries?

Websamp is an India first company and your personal data will only be transferred across our offices and our trusted service providers. We follow all the data privacy laws as applicable in India. 

 

Are there any alternate ways of becoming a member?

 

Mobile Applications

You can become a Member by downloading our mobile application (app). If you download the mobile app, we can automatically collect system and performance information on the type of device you use, operating system version, device identifier and hardware usage statistics such as CPU, RAM, storage, and app version. We will use the information we collect via our mobile app in accordance with the terms of this privacy notice and the provisions set out below.

Additionally, based on your preferences, we can send you push notifications from time-to-time in order to notify you about surveys and ask you if you would like to participate in certain marketing research studies in accordance with this privacy notice. You can opt out of the notifications by turning them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

 

SMS

In certain cases, you can enable the services using SMSs, either directly or through third parties by which you can receive messages on your wireless device via short message service ("SMS Service")

Standard provider data and messaging rates apply to all SMS correspondence. All charges are billed by and payable to your mobile service provider. You represent that you are the owner or authorised user of the wireless device on which messages will be received and that you are authorised to approve the applicable charges. Personal data obtained from you in connection with this SMS Service may include your Identity data and Contact data, your provider's name, and the date, time, and content of your messages. The use of this information will be in accordance with this privacy notice. If fees are charged to your wireless account invoice, we may be required to provide your carrier with your Identity data and Contact data in connection therewith. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies. You acknowledge and agree that the SMS Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an as-is basis. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. You can opt out from this service at any time by going to your account page and unticking the option “I agree to receive invitations to surveys by SMS” in the Personal Details tab. If available in your country, you may also be able opt out by text by following the instructions given to you in the SMS we send you.

 

Single Sign-ON

As a websamp member, you can log in to our portal using sign-in services such as Facebook Connect or an Open ID provider.  When you sign up using any of the aforementioned services, it will authenticate your identity and provide you with the option of becoming a Member. Services like Facebook Connect give you the option to post information about your activities on this site to your profile page to share with others within your network.

Referral

We encourage our members to onboard their peers and enjoy referral rewards. If you choose to use our referral service to tell a friend about our site, you may pass your unique referral link to your friend and if your friend becomes a Member, you will win rewards.

 

What is Websamp’s cookie policy? 

We use cookies to distinguish you from other users of our site, and estimates visits and click throughs for specific campaigns. At Websamp, this enables us to provide you with a good experience when you browse our site and also allows us to improve our site. Cookies we use expire when you end your browsing session. By continuing to explore our website, you are agreeing to our use of cookies.

We define a cookie as a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy at: 

 

Are there any other tracking technologies Websamp deploys for surveys you participate in and for other purposes?

For Surveys, we deploy client cookie tracking, which also includes cookies for Ad effectiveness campaigns

As a part our standard operating procedure, we may share your unique panelist ID (UID) with our clients, who may write, set or read cookies or use other Technical data about you from multiple locations, including our own servers or systems. 

Your participation in surveys is accounted for an agreement in storing of your UID or associated with those Technical data to allow us and/or our clients to conduct online ad-effectiveness campaigns, track your visits to websites, use your Demographic/Profile data to create look-a-like segments and/or gain other online insights about you. 

In case of your interaction with the online ad or promotion, our client will send your UID and the specific survey to us and we may provide you with the opportunity to complete the survey.

 

Other Technologies

Automated technologies or interactions.

Post becoming a member, when you interact with our website, Your Technical data will be automatically collected which would entail your equipment, browsing actions and patterns. The way we collect this technical data is using cookies, server logs, digital finger printing technologies and other similar technologies.
Also, Websamp may receive your technical data from other websites employing our cookies. Please see our cookie policy for further details.

 

Server log files:

Websamp may additionally collect Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this Technical data with other information collected about you for the purposes of improving our services, site functionality and collecting analytical data.

 

Fingerprinting technologies:

At Websamp, digital Fingerprinting technologies assign a unique identifier or "Machine-ID" to a user's computer to identify and track your device (“Technology"). The Technology will analyse publicly available information and data obtained from your computer's web browser and from other publicly available data points, including the technical settings of your computer, the characteristics of your computer, and its IP Address, to create a unique identifier, which will be assigned to your device. 

For us, this technology is put to use for quality control, validation, and fraud detection and prevention purposes, including assisting us in ensuring the integrity of survey results. We follow appropriate technical and operational processes and procedures will be put in place to ensure that the Technology is safe, secure and does not cause undue privacy or data security risks and the Technology will be used and distributed in a professional and ethical manner and in accordance with (a) this privacy notice, (b) any other statements and/or disclosures made to you as a member of the community and (c) applicable laws and market research codes of practice. 

At any given point, if we spot an event where any unethical conduct is discovered in connection with the use of the Technology, or that the Technology is being used in a manner that is inconsistent with privacy notice, immediate action will be taken to prohibit such unethical conduct and to ensure the proper administration of the Technology.

 

Advertising

Websamp partners with multiple third parties to either display advertising on our site or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on their site and other sites in order to provide you advertising based upon your browsing activities and interests. 

 

Digital Fingerprinting

At Websamp, digital Fingerprinting technologies assign a unique identifier or "Machine-ID" to a user's computer to identify and track your computer. We will not use digital fingerprinting technology (the “Technology") to collect your Identity or Contact data, or track your online activities; and will not disrupt or interfere with the use or control of your computer or alter, modify or change its settings or functionality. 

 

In certain cases, in specific market research programs, we will use the Technology to assist our clients in ensuring the integrity of survey results. The Technology will analyse publicly available information and data obtained from your computer's web browser and from other publicly available data points, including the technical settings of your computer, the characteristics of your computer, and its IP Address, to create a unique identifier, which will be assigned to your computer. The unique identifier will be an alpha-numeric ID In order to assist our clients in protecting and ensuring the integrity of survey results, we may; (a) link or associate your unique identifier to you and any of your personal data; (b) share your unique identifier with our clients and with other sample or panel providers; and (c) receive or obtain a unique identifier linked to you from a third party, including without limitation a sample or panel provider or our client, however we will only provide such information to any third parties (including our clients) on an aggregated and anonymised or pseudonymised basis. In addition, any unique identifier(s) received or obtained by us and linked to you will be protected in accordance with this privacy notice and if required by law, we will ask for your consent in advance. As Websamp, we do everything we can to ensure that the Technology is safe, secure and does not cause undue privacy or data security risks and we shall use and distribute the Technology in a professional and ethical manner and in accordance with (a) this privacy notice, (b) any other statements and/or disclosures made by us to you and (c) applicable laws and market research codes of practice.

At any given point, if we spot an event where any unethical conduct is discovered in connection with the use of the Technology, or that the Technology is being used in a manner that is inconsistent with privacy notice, immediate action will be taken to prohibit such unethical conduct and to ensure the proper administration of the Technology.

Social Media Widgets

As an industry wide best practice, Websamp’s website includes Social Media Features, such as the Facebook Like button (and Widgets, such as the Share This Button or interactive mini-programs that run on our site). These Features may collect your IP address; which page you are visiting on our site; and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy notice of the company providing it.

 

Does Websamp have a winner’s policy and privacy guarantee?

All Websamp registered members and others who take our surveys are randomly selected to win prizes for participation in surveys, content, games and other promotions. 

We will be notifying all the winners by email or via our site of their winnings. Websamp shall post the usernames of winners on our site and on our own blogs and newsletters. For more information, please visit our Terms and Conditions page. Cash and other prizes awarded to non-members will be awarded directly.

 

What are some of the security measure taken by Websamp to to protect your personal data?

We are very concerned when it comes to your personal data. We’ve put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Additionally, as an organisation, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

 

We do do everything we can to keep your data safe, however in some cases, unfortunately no systems can guarantee they are 100% secure. If you have questions about the security of your personal data, or if you have reason to believe that the personal data that we hold about you is no longer secure, please contact us immediately as described in this Privacy Notice.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator or supervisory authority of a breach where we are legally required to do so.

 

What’s Websamp’s data retention and destruction policies?

How long will you use my personal data for?

Your data is a matter of personal responsibility for Websamp. At any given time, we will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In order to determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.As the results of the surveys and other aggregated or Pseudonymised data are used for research, scientific, historical and/or statistical purposes (whether publicly or privately funded), we and our clients or other third parties may use this information for such purposes in accordance with the terms indefinitely without further notice to you.

Business Transfers

Websamp is an organisation focused on delivering the best for our clients and consumers. As we continue to develop our business, there might be scenarios where we might sell or buy additional assets. In such transactions, our right to contact you as a Member and the information you have voluntarily provided in your user profile would generally be one of the transferred business assets. Any merger, sale or transfer of Websamp of substantially or all of its business assets (which included our influencer panel), or other fundamental corporate transaction would be to an entity that agreed to comply with all of the material terms of our privacy notice. 

We will notify you via email and/or a prominent notice will be posted on our site if any transaction may result in any new proposed uses of your personal data which are incompatible with the uses set out in this Privacy Notice and of the choices you may have regarding your personal data.

Links

Websamp may offer visitors the ability to voluntarily link to other sites from time to time. We don’t review, and are not responsible for, the content or effect of the privacy policies of these sites.

Children’s Privacy

Websamp under no circumstance will not knowingly collect any information from any child under the age of 16 without permission from his/her parents, legal guardian or an adult responsible for the care of the child. Eligible ‘young people’ (individuals aged between 16 and 17) may be invited to participate in our Teens panel from time to time. We comply with the local authorities for the same. If you are a parent or guardian of a child under 16 and become aware that your child has provided personal data to us and you are not aware of such processing, please contact us as described in this Privacy Notice and we will take reasonable steps immediately to remove any such information.

 

Your Rights

How do I access my information; use the member services area and/or update, correct or delete your information?

Based on individually made requests, Websamp will adhere and provide you with information about whether we hold any of your personal data. 

This will allow you to access, correct, or request deletion of your personal data, or terminate your membership by logging into your Member Account. We recommend following the appropriate directions, your information should be automatically updated in our database. For these purposes, and if you are unable to correct your personal data yourself via the Account, you may write to us at the postal address found at the end of this privacy notice, or contact us here. We will respond to all requests within a reasonable timeframe.

 

How do I terminate my influencers panel membership?

In a likely scenario that you decide to end your membership with us or to require us to cease processing your personal data, you may discontinue your membership by going to “Account” and selecting “Unsubscribe Options” on the bottom left-hand corner, then "Cancel your account". We recommend following the appropriate directions, as that would enable you to have your record marked as "do not contact", and you will no longer receive communications. In addition, you will forfeit any incentive balance that has not been requested as of the time you opt out. As an alternative, you may send an email directly using the Contact us form requesting to be removed. Email links are provided on the site so that you may contact us directly with any questions or concerns you may have. Each email we receive is read and responded to individually. In most cases it will take 2 to 3 days to process this change, but please allow up to two full weeks for your status to be finalised. Please note that you may continue to receive communications during this short period after changing your preferences while our systems are fully updated.

 

Data Retention

As a websamp member, If you terminate your membership, Websamp will no longer use your personal data to contact you, but in accordance with our backup procedures, we will retain your personal data until your personal data are eventually destroyed in accordance with our data retention and destruction policies and we will continue to employ the security procedures and technologies to keep your personal data safe.

 

How can I ask a question or make a complaint?

We believe in feedback and take pride in providing the best services to our members and clients. If you have a question or complaint about the use or disclosure of your personal data to our Privacy Contact. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your personal data within 30 days of receiving your complaint.

 

Your other rights

You may:

  •  As member request access to your personal data and we may conduct ID checks before we can respond to your request.
  • As a member, have your personal data erased, corrected or restricted if it is inaccurate or requires updating. You may also have the right under certain circumstances to request deletion of your personal data; however, this is not always possible due to legal requirements and other obligations and factors. You can update your account information via your Account or by contacting us at the address given below.
  • object to the processing your personal data if we are not using your personal data for the purposes set out in this privacy policy.

 

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on the date at the top of this privacy policy.

As websamp, we reserve the right to modify this privacy statement at any time, so please review it frequently. If we do decide to change our privacy notice, we will post those changes to this privacy statement on the homepage, or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

 

It is important that the personal data we hold about you is accurate and current. Please keep your Account details updated if your personal data changes during your relationship with us.